O Bank of Brazil (BB) informed that it now offers one more facility for its customers: from now on, it is possible to request changes in credit card limits using WhatsApp.
Previously, transactions of this nature could only be carried out through the financial institution's website, although some adjustments to the main card of account holders could already, for some time, be made through the messaging application Whatsapp.
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In order to view the card limit, the account holder must send a message to the number (61) 4004-0001 requesting an appointment. From now on, the bank's AI (Artificial Intelligence) system will provide some alternatives, just select the option "additional consultations" and indicate the card you want Consult. O bot, or, better said, the robot that manages the service in question, informs the total limit of the card and the amount available for the customer to use.
so that the card limit be changed, you need to send a request via message asking for the card limit adjustment, select “additional” and indicate the card you want to modify. Finally, just enter the new desired value.
The services that can be performed by the application include:
The novelty offered by the financial institution made the number of transactions available via WhatsApp from Banco do Brasil rise to a total of 21 per customer.
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