The pandemic has moved social organization a lot. So, in order to create more effective health barriers to combat the coronavirus, Caixa's opening hours were changed.
During the pandemic, branches began to open earlier, at 8 am, in order to allow for a greater number of calls and avoid crowds.
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This measure was fundamental, since, with the offer of emergency aid, there was a lot of demand for service at Caixa branches.
Although with this longer service time there were some agglomerations, it is to imagine that the situation would be much more chaotic if the hours were as before.
However, with the advancement of vaccination and the number of cases decreasing substantially in much of Brazil, Caixa returns to pre-pandemic standards.
Pay attention to the schedules!
Before opening hours, remember that the opening and closing of branches may vary according to specificities, such as the time zone of each region.
In most of Brazil, which operates in the Brasília time zone, the service hours are between 10 am and 4 pm.
To find out all the details of all the regions and their specificities, it is worth going to the Caixa website and checking the list of branch hours.
Along with the announcement of the return to the opening hours of branches, Caixa emphasized that this change does not represent total flexibility.
Many of the health safety measures will be maintained even with the return of pre-pandemic opening hours.
Therefore, in a newsletter, Caixa says it is “prioritizing the safety and well-being of customers and employees”, indicating the segment of other measures.
“The bank will maintain the necessary care for the prevention, control and mitigation of the risks of transmission of covid-19”, says the bank.
Caixa says it will continue to work with spacing and the availability of gel alcohol in all its units.
In addition, Caixa continues to offer remote service via WhatsApp Caixa, 0800 104 0104 and internet banking.
The entire series of Caixa applications seeks to reduce the need for face-to-face assistance and, consequently, the transmission of Covid-19.
Lastly, if you want to call Caixa, write down the numbers! For capitals and metropolitan regions (4004-0104) and other regions (0800 104 0104).
For social benefits such as PIS, FGTS, and Social Card, the number is 0800 726 0207 and is available 24 hours a day.
So, find out more information about public services, access the School Education and always stay informed. Access here!
