People celebrate when the holiday falls in the middle of the week because it provides that unusual break from routine, so it's possible rest and replenish the energies to continue. With a new arrival, it is important to note that all bank branches will be closed next Wednesday, the 12th, as it is the holiday of Nossa Senhora Aparecida. This information was confirmed by the Brazilian Federation of Banks (Febranban), which represents financial institutions.
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According to the National Monetary Council in Resolution No. 4880 of December 23, 2020, public holidays official days are not considered business days for the operations of the institutions, as well as Saturdays and Sundays.
On these dates, the customer can use the self-service areas, that is, the ATMs, as well as the digital and remote channels through the bank's application and internet banking. The return of face-to-face activities is scheduled for the following day, October 13. At least in all cities where there are no municipal holidays.
Febrabran announced that consumer bills that had their due date for the 12th of October will be able to be paid on the following business day without any kind of increase in fines or fees. fees. These bills also include water, telephone, energy, internet and other charges. Even so, it is important to remember that it is possible to pay some bills, check the balance or statement and make transfers on holidays via the app. Anyone who needs assistance will have to call the bank number.
Generally, the slips already arrive with the date adjusted to the calendar of official national, state and municipal holidays. At least that is what informs the Deputy Director of Services at the entity, Walter Tadeu de Faria.
“Electronic means are a practical and extremely safe alternative and offer virtually all financial transactions in the banking system. Internet banking, mobile banking and ATMs can be used to pay bills, check balances and statements and transfers, for example. Bank by telephone and correspondent are also among the service alternatives”, concluded Walter Tadeu de Faria.
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