O Honda seat is a bank founded in 2000 by the motorcycle and car manufacturer Honda. The bank emerged as an alternative for Brazilians who wish to finance Honda products, in order to be the best financing alternative for their customers. The finance company offers the necessary support and promises competitive conditions for the operations of the concessionaires.
Funding takes place through Consumer Direct Credit (CDC), in order to offer obtaining a Honda vehicle quickly and conveniently. In addition, Banco Honda also offers personalized service to individuals and companies.
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The bank offers a variety of online services to its customers, including:
O credit offered by Banco Honda takes place in the form of Direct Credit to the Consumer, with the purpose of purchasing goods. The CDC is currently the most widely used credit option for vehicle purchases, whether by individuals or legal entities.
Among the advantages of the CDC are financing with different terms and interest rates considered attractive to the customer. In addition, the CDC also allows the consumer to purchase a good for immediate use, provided that the monthly credit payment is made.
In addition, it is possible for the customer to transfer his financing to another person or replace this asset, if it is in his interest. To do so, simply request a transfer to Banco Honda and wait for the request to be approved.
In order to purchase a Honda product through the Consumer Credit lines, the interested party must go to the Honda dealership where he/she wishes to purchase the vehicle. It will be necessary to request the submission of available Honda financing plans.
In addition, the bank will carry out a credit analysis according to the personal data provided by the consumer. For this, those interested in purchasing a Honda product through the CDC must take some documents with them when visiting the dealership. The necessary documents differ between individuals and legal entities, namely:
Physical person: RG, CPF, Proof of Address and Proof of Income.
Legal person: Updated Articles of Incorporation, CNPJ Card, Members' Registration Form, Billing List for the last 12 months and the Last Three Balance Sheets.
Banco Honda offers several differentials for customers who choose to finance their vehicles through it. The benefits offered are:
Most of the services offered by Banco Honda are exempt from charging fees. However, two services provided by the finance company require the payment of a fee by the consumer. Thus, the exempt and paid tariffs are:
Banco Honda makes several service channels available to its customers, with the aim of offering more information about the company and also clarify possible doubts about Banco Honda and its services offered.
hello bank honda
This is a channel for the customer to carry out transactional operations, such as:
Customer Service (SAC)
SAC is available to bank customers by calling 0800 722 2339. In it, the consumer can send:
Ombudsman
The ombudsman is a space for customers who have not been able to solve their problem through the service channels. Therefore, the customer must call the Honda Bank Phone: 0800 771 5707. The finance company asks for a period of up to 10 working days to return the requests.
Services for People with Hearing Impairment
Customers who have some type of hearing impairment can contact Banco Honda by calling 0800 722 2341.
Reporting Channel
If the customer has any complaint about illegal acts carried out at any of the Honda dealerships or in a service provided, he must enter the Honda Bank website and file your complaint.
It is worth remembering that questions, suggestions, complaints or cancellation of products do not fit this option. Thus, only matters of unlawful acts should be dealt with in this option.
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