During the pandemic period, Aneel prohibited member companies from cutting electricity in the case of low-income families. The measure came to ensure that social inequalities would not be further accentuated by the pandemic and was in effect from April 2020 to October 2021. Do you want to know which deadline for power cut? Then keep reading!
However, now, with the resumption of these cuts, it is necessary for the citizen to be aware so that he does not have his power cut. In addition, it is necessary for him to know these rules so that he can claim his rights, in case there is a similar situation.
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Something that many people don't know is that with just one overdue bill the company can claim and perform the power cut. However, this does not mean that companies will act like this. Many allow for some accounts to accumulate and there is also a minimum term.
Furthermore, with the return of cuts, many people with overdue bills who did not seek to regularize the situation through agreements also had their electricity cut. Therefore, pay attention and avoid delaying the accounts as much as possible.
According to Aneel guidelines, no company can carry out the cut without prior notice with the opportunity for the citizen to pay. As this notice needs to come 15 days in advance before the effective cut, it is said that the deadline for the cut is precisely 15 days after the notice. In situations of cut without prior notice, the citizen can appeal the decision in court, and may even receive compensation for the damage.
Therefore, any cut can only happen within a maximum period of 90 days after the electricity bill expires. Therefore, energy distribution companies tend to meet the deadline, because after that the debt collection will be through justice or administrative measures.
Renegotiation processes are not required by law for energy companies, but many of them opt for this solution to make payments possible. This is the case of several companies around the country that, many times, offer negotiations with exclusive and special conditions. Thus, renegotiation is a way to avoid cuts.
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