Complaints take over the BC regarding failures in the Payroll Loan

In the first quarter of 2021, payroll loans became the most demanded financial service in the country. Well, it was the one with the highest number of complaints, according to the central bank. In this way, through the Central Bank (BC) Receivables system, INSS beneficiaries and workers will be able to recover the amount of undue discounts on the payroll loan.

Read more: Learn everything about how to get a loan being MEI

What is a payroll loan?

It is a way that exists to get a loan where banks and financial institutions offer it to some people who meet the requirements. In addition, the deduction of installments directly from the payroll or benefit of the person who hires.

Advantages of this payroll loan

• Discounts every month on installments, not exceeding 35% of your income;
• Lower interest rates than other loan options on the market;
• Lower risk of default;
• Negatives may apply;
• And finally, there is no need for a guarantor or guarantor.

Retrieve incorrect discount amounts on the payroll loan

For those (servants, workers and INSS beneficiaries) who had unfair credit discounts payroll must consult the BC's value system in the second phase of payments, which will start on the 2nd of May.

The Central Bank has not yet informed the payment dates for the second phase, only the payment dates for the first phase of receivables, which begins on March 7.

Notably, according to the BC, the consultative system of Receivables that were forgotten in financial institutions must collect more than 7 different scenarios in the next disclosure phase.

How to carry out the query?

If you want to know if you have amounts receivable, you must access the official website of the government for the Amounts Receivable from the Central Bank and inform:

• CPF or CNPJ;
• Date of birth or founding of the referring company.

In addition, if there is a possibility of redeeming the values, there will be a date informing the withdrawal details. Therefore, the individual will need to return to the site on the specified day to check when the amount can be withdrawn and request the transfer.