The invoices of credit cards are very important for customers to analyze monthly transactions and pay the bill for the month.
If the monthly bill does not arrive, a major problem may arise, as bills without payment become high interest rates and the consumer has his name negative. Therefore, having the invoice in hand is very important for credit card customers.
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However, in circumstances where the invoice is not received by the consumer, there is no need to despair.
In the case of invoices for accounts managed by Itaucard, such as the Brastemp card, the process to obtain a duplicate is simple.
check out how to request a duplicate of the Brastemp card invoice and do not delay your payment.
O Brastemp card it is managed and issued by Itaucard, which provides services by Banco Itaú itself, which facilitates requests and use of services.
Thus, to access account information, invoice, payment slip, carry out transactions, it is possible to use the Itaucard application, the Banco Itaú website, e-mail and telephone numbers linked to the bank.
In this way, the services are easier and simpler. See how to request a duplicate of the invoice among the available options.
To request a duplicate of the invoice on the website, you must open the Itaucard website on a device. Find the “Menu” option in the upper right corner of the page, then click on “Credit Card” or “Invoice”. Another easier way is to access the service page and, at the top left, look for the option “Access” to enter the account.
In any of the three options, inform the branch and account number, clicking on “Access” after entering the data.
After that, you will have access to account data. Look for a new option “Menu”, then “Invoice”, select the desired month and your invoice will appear on the screen. Okay, now just make the payment.
To use the application (app) it is necessary to access, on a smartphone, the application store used on the device, Apple Store or Google Play. In the online store look for Itaucard and do the app download.
After downloading, open the app, where you will be asked for some data to register and be able to access all account information, such as:
After registration, you will be able to view the home page of the app. Look for and click on the “Menu” option and then on “Invoice”. After that, select the desired month and your invoice will be available on your device's screen.
The advantage of using the app to access the invoice is that it will always be available to you, with account data and security on the smartphone's application page.
The duplicate of the invoice can be accessed by email in a simple way. First login to your email account. After that, click on “Write new message”. In the recipient enter the address: [email protected].
In the subject, write “Invoice” and in the body of the message, enter the CPF and the last 4 digits of the card. Click send and the invoice should arrive at the same email address within 1 business day.
Itaucard also provides access to invoices via a telephone service. This option is recommended for people who do not have internet access.
To get in touch, call one of the numbers below and ask for a duplicate invoice.
Itaucard
The service available for assistance is from Monday to Saturday, during business hours.
Customer service (SAC)
This option is available 24 hours a day.
These specified telephone numbers can also be used to obtain more information, make complaints, clarify doubts and consult other services.
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