When are you going to make a Bank transfer, either at the teller's mouth, at an ATM or by internet banking you question whether you should use TED or DOC? If so, you can rest assured, because this is a common doubt among many Brazilians.
Below you will find some information and the difference between operations.
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Regardless of which one you use, you need to know some information about the recipient of the money, such as: full name, CPF or CNPJ, branch number, account number, bank, and whether it is a checking or savings account.
In cases of transfer by cell phone, depending on the bank, it may be necessary to bank number from whom you will receive the money, in the table below you will find the number of the main banks in Brazil.
| Bradesco | 237 |
| Bank of Brazil | 1 |
| Caixa Econômica Federal | 104 |
| Itau | 341 |
| Santander | 33 |
| Agibank | 121 |
O Credit Order Document (DOC) is a type of bank transfer that has a maximum limit of R$ 4,999.99 and can only be made by institutions authorized by the Central Bank.
When the chosen operation is the DOC, the money is debited from the issuer on the same day, however, the recipient receives the money within 1 business day, which may take up to 2 business days.
The deadline for sending DOCs on weekdays is 9:59 pm Brasília time.
A Available Electronic Transfer (TED) was created by the Central Bank in 2002. Before, the minimum limit per transfer was BRL 250.00, but since January 15, 2016 there is no longer a limit for carrying out this operation.
Unlike the DOC, when performing the TED the money can take up to 60 minutes to be in the recipient's account. However, the deadline for carrying out this operation is up to 5 pm Brasília time, which may change according to the bank.
Another important point is that it is only possible to do it on business days, so if done on holidays and weekends, the money will only be credited on the next business day.
You can check a list of the best times to perform TED according to some banks.
There is no fixed value for each operation, that is, each bank can stipulate a fee. However, below you can see a table with the rates of the five main banks in the country.
| Bank | TED or DOC in person | DOC or TED by self-service, electronic means and internet | Transfers between accounts of the same bank |
| Itau | BRL 19.60 | BRL 10.50 | BRL 1.50 (personal) and BRL 1.25 (others)* |
| Savings Bank | BRL 17.50 | BRL 9.50 | BRL 1.40 (personal) and BRL 1.05 (others)* |
| Santander | BRL 18.50 | BRL 9.50 | BRL 2.90 (personal), BRL 2.10 (internet banking) and BRL 1.90 (self-service) |
| Bradesco | BRL 19.05 | BRL 10.15 | BRL 1.30 (personal) and BRL 1.05 (others)* |
| Bank of Brazil | BRL 19.05 | BRL 10.18 | BRL 1.55 (personal) and BRL 1.18 (others)* |
* are self-service terminals such as: internet banking and electronic means
Note: These values can be changed by the bank.
If something goes wrong and the money does not fall into the destination account, and does not return to yours, you need to contact your bank and report the incident. They can help you to solve the problem.
Read too: Number of Banks For DOC and TED; ALL!