There are many cases of families who are having their Auxílio Brasil benefits blocked at Caixa Tem, even claiming to meet the receipt requirements. But there are many reasons for the aid to be suspended, as you can see below.
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The main reason for suspension of benefits is the identification of change in family monthly income, which may end up leading to non-compliance with the criteria. Another reason could be a change in family composition. For example, a child exceeds the maximum age required for receipt, or a mother who has stopped breastfeeding. It can also happen from family data is long out of date, which may lead to the suspension of the benefit.
Even so, the family can comply with the requirements and still have their benefit suspended. In these cases, it is possible to request a reanalysis. For this, you need to contact the
Caixa Citizen, on the number 0800 726 0207, and try to find out the reason for the suspension. After being informed about the cause of the blockage, it is recommended to go to the nearest CRAS and ask for a reassessment.Auxílio Brasil came into force in the third quarter of 2021, replacing Bolsa Família. The benefit is worth BRL 400.00 per month, paid to registered families that meet the requirements, namely: social vulnerability, with monthly income between R$ 100.01 to R$ 200.00 per capita, which include pregnant women, breastfeeding mothers, children, adolescents or young people between 0 and 21 years of age incomplete; or families in extreme poverty, with a monthly income of less than R$ 105 per capita.
To receive the aid, the family must be registered in CadÚnico, which can be done at a CRAS or municipal secretariats. But, who decides whether the family can receive the benefit is the Ministry of Citizenship, through socioeconomic analysis.
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