Did you know that you can monitor the processing of INSS requests yourself? That's right, because there are official Social Security channels that allow any citizen to check the status of their requests. In this way, it is possible to find out about retirement, death pension, maternity salary, Continued Provision Benefit (BPC), among others, and all of this with just your CPF number. So, see tips for how to consult the INSS benefit.
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Few people know, but there is an INSS Call Center that works precisely to provide information about Social Security applications. That way, anyone who calls the number 135 during the period from Monday to Saturday from 7:00 am to 10:00 pm can get updates.
However, it is important to be aware of how this connection works and the meaning of the terms mentioned. For example, calls to the switchboard from a landline are free, but calls from cell phones incur a local call charge. In addition, it will be necessary to inform the CPF when there is a request, so keep it nearby in case you do not know the memory number.
Finally, be aware of the vocabulary you will hear when you make the call. If you hear that your application has been enabled, it means that it is being analyzed by the INSS. If you are informed that the request was “approved”, it means that it was approved and you will receive it. On the other hand, “rejected” is the term used for denied requests.
In addition to the Telephone Center, you can also follow up very conveniently through the “Meu INSS” application. After all, the app serves precisely to provide information about requests for the most diverse requests for Social Security benefits.
Furthermore, the app is free and available for both Android and iOS phones. To access it, you will need to download and enter through a login, which is your CPF and the password registered in the Gov.br account. But don't worry, it's possible to register on the Federal Government portal right away, if you don't already have one.