Register in the My INSS system and check the available services

If you are having difficulties using the services of the National Institute of Social Security (INSS), the application My INSS It's a way to make life easier for taxpayers.

The platform can be accessed via the internet, on a computer or smartphone, on Android and iOS systems. To learn more, access the address gov.br/meuinss or install the Meu INSS app on your cell phone and learn about the platform with more than 90 services offered by the INSS. To use the service, simply register and obtain your password, on the website or application itself.

Read too: Retirement by points rule proposed by the INSS, learn more about it

Register!

To use Meu INSS, you must have an active account at Gov.br. With a unique username and password, the user can use the digital public services that are available on the platform.

To register in Meu INSS, it is necessary to inform the CPF, full name and date of birth, in addition to answering some questions. The site also offers access through a temporary password obtained on the page of some banks so that the registration is carried out more easily in Meu INSS.

See below the step by step to register with a temporary password:

• Bank of Brazil: bb.com.br > Services > Social Security > Password My INSS > NAI
• Bradesco: bradesco.com.br > Other Services > Documents > INSS – Register Initial Access Code to My INSS Portal (NAI)
• Itaú: itau.com.br > Social Security > INSS > Register initial password to access the Meu INSS Portal
• Caixa Econômica Federal: Caixa.gov.br/Páginas > Citizen Service > INSS > Generate Code for INSS Service
• Santander: santander.com.br > Other Products > Other Services > NAI – Interbank Authentication Nucleus

Discover the services of My INSS

In the Meu INSS app, taxpayers can request numerous services and even send their documentation scanned or photographed by smartphone. After making the request, it is possible to follow the application with the protocol numbering through the app or by calling 135.

Below are some services requested directly by My INSS:

• Retirement by age
• Retirement by time of contribution
• death benefit
• sick pay
• assistance benefits
• Contribution time certificate
• Register or renew power of attorney or legal representative
• Request benefit payment not received

Sending a medical certificate through My INSS

It is possible to send the medical certificate directly through the Meu INSS app. In-person services at INSS agencies were temporarily suspended due to the Covid-19 pandemic in March 2020. As a result, Joint Ordinance 9.381, which was published on April 7, 2020, allowed the document to be sent through My INSS.

Main services available on My INSS

• Appointments/Requests: it is possible to request a benefit or service from the INSS and monitor the progress of the application.
• Apply for Retirement: it is possible to apply for retirement by contribution time or by age, whether urban or rural. And also, retirement for people with disabilities, in addition to those granted in other countries that contain an international agreement signed with Brazil.
• Simulate Retirement: the tool performs an automatic search of all information and data related to the registered insured in the INSS systems to calculate the contribution time, that is, how much time is left for the insured person to retire. And if any data is missing that may not be included in the social security records, there is the option to manually include it to carry out the simulation.
• Income Tax Statement: is used by INSS beneficiaries who need to declare Income Tax (IR).
• INSS Beneficiary Statement: declaration that informs the existence or not of benefit in your CPF. Some government bodies usually require this 'Nothing on the List'.

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