There's nothing worse than placing an order and realizing the food isn't as good as the presentation. Basically, that's what happened to this Roraima resident who shared his experience with a local restaurant. In this case, he reported that the dish came smaller, even after having paid for a larger amount.
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circulated, not twitter and other social networks, in recent days, a publication denouncing alleged consumer abuse. In a photo, the resident of Roraima Leonardo shows a container with poke that should weigh 500 grams on a scale. However, the scale display indicated that the dish had only 335 grams.
In this case, the consumer made the publication precisely to question the restaurant, since he paid for the 500 grams. The publication quickly went viral on the internet and served as a kind of general complaint, since most people don't notice the exact amount of food they order. Therefore, it may be that more people are mistaken.
On social media, Leonardo even commented that he really liked the restaurant's meals and that he felt disappointed with the event. After verifying the missing quantity, he contacted the restaurant to report the incident. In addition, he also said that he decided to file a complaint with Procon.
According to Mariana Ramos, who owns the Ohana Poke establishment, it was nothing more than a conflict of information. In this case, the client Leonardo chose only three ingredients out of a total of five to compose the dish. Thus, there was a lack of time to fill the entire plate.
Indeed, Ramos reports that it would not be possible to double the amount of the other options, because, if the customer so wishes, he needs to mark the same ingredient twice. In any case, she assumed that there is a possibility that the restaurant had committed a fault, but that this does not happen often. Finally, she emphasized that employees value the quality of service.
