A burnout syndrome It is one of the occupational diseases that most affect professionals. Because of this, Way Minder, a Brazilian startup, decided to assess the impacts of professional burnout and the main areas of work that suffer from the disease.
Through a study supported by Artificial Intelligence, Way Minder identified the 6 professional areas that most present cases of burnout.
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Despite having become a major concern in the workplace in recent years, only in 2022 will the World Health Organization (WHO) classified the burnout syndrome as an occupational disease.
From this, organizations needed to dedicate themselves to proposing solutions for this mental health disease. Now, the analysis by Way Minder offers another important piece of information about burnout and the professionals who face the disease.
Burnout syndrome has been defined by the WHO as a result of “chronic stress associated with the workplace that has not been adequately managed”.
It is a disease with three main characteristics:
However, in addition to professional burnout, employees have other cases and symptoms of mental health due to the work environment, such as: anxiety, stress, depression and insomnia.
(Image: Freepik/Playback)
The study data were collected in May 2023, with more than 600 employees in 17 companies. From this, the startup identified the following areas with cases of burnout:
In summary, the questionnaire organized the burnout stage in each professional, considering the following levels: null, low, moderate, high and severe. Each area received scores according to the cases presented.
In this way, “indicators above 30 signal that the disease phase is in a moderate stage, turning on a warning signal to users and to companies in monitoring emotions and using strategies aimed at reducing this index", explained Deivison Pedroza, CEO of Way Minder.
Therefore, positions in the HR, Sales, Education, Leadership, Administrative and IT sectors are the ones that most present cases of professional burnout in Brazil.
The research was even able to identify how this occupational disease spreads between leadership positions, such as management and coordination. Thus, all positions below had moderate cases of the occupational disease.
In addition, the analysis considered other relevant data, pointing to higher scores among top executives and people from Generation X (born between 1960-1980).
To manage the high volume of responses, the company used an AI technology called Eliis, a generative Artificial Intelligence system that can collect information through a chat.
According to the Exame news portal, the chatbot was mainly developed to interact with employees who do not respond to online questionnaires.
Although this result indicates the six main areas of work, professional burnout is a occupational disease that manifests itself in almost all professional sectors.
Because of this, psychologist Larissa Fonseca points out that the main method of treatment is psychotherapy, especially when combined with adequate sleep, healthy eating, mindfulness and exercise physicists.
