Social networks are there so that we, users, can express opinions on different subjects – anonymously or not. And that was precisely what some employees of the McDonalds made. They “talked” a lot. The subject? We, customers!
Working with the public is difficult. According to publications made anonymously through the Reddit platform, we can make the situation even more complicated. Some of the customers' attitudes really makes them angry and frustrated.
see more
More than 100 cities: where can you ride the bus for free in Brazil?
Burger King introduces spooky AI-created posters
One of the biggest complaints from fast food chain workers was from “smart guys” who read some things about the franchise online and took it as absolute truth. One of the employees talked about a time when a customer questioned a machine not working.
“When you explain that the McFlurry machine is not working due to real issues like maintenance or heat treatment and they respond with: 'Are you saying that because you don't want to turn it on?' or 'Are you saying that because it hasn't been cleaned?'", implying that he heard it said somewhere. place.
The same employee reported that another customer even said: “I know this is a lie, because I read it in an online article, but it’s okay.”
Often, “Méqui” employees have to listen to some information that customers say as if they were experts on the subject – as they described on the Reddit forum.
“Customers order unsalted fries because they think it’s a scam to get them hot,” said one employee. “Another trick they say is that a Happy Meal with cheeseburger is cheaper than a meal with small cheeseburger – and you also get a toy that makes you cry for today’s youth”, he commented other.
A third employee commented that he gets very irritated when people arrive at Mc Donald’s certain that the restaurant has a “secret menu”. “They insist and demand a MacKinley,” he said. “I later discovered that it’s supposed to be a McRoyal Quarter Cheese made like a Big Mac,” he continued.
