Knowing which are the best banks in Brazil to open an account is essential to avoid future stress. After all, a good institution needs to have good resources, speed in customer service and problem resolution. Therefore, today we will bring you a list of 15 best banks in Brazil!
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The ranking of the best banks in this article is based on a list made available by the Central Bank to help customers make their choice. The main criterion used to classify banks is the number of complaints the institution has.
Thus, after collecting the number of complaints, this number was divided by the number of customers that bank has. Then, the result of this calculation was multiplied by 1 million, receiving an index.
These indices vary from 9.76 to 76.14, where the lowest score refers to the best bank, since the criterion is the number of complaints. That is, the banks with the lowest score are also those with the highest level of customer satisfaction and problem resolution.
In this way, Nubank again leads the Central Bank's report, as one of the best institutions in the country. Below is the list of banks according to the rate of complaints (from smallest to largest)!
