There is no worse despair than the one when you lose your identity card, right? In this case, a lot of questions arise, such as what to do, the cost of making a duplicate and how long this process can take. Fortunately, you can follow a few steps to have this document always at hand. See below what to do when you lose your RG.
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The Federal Government has been carrying out a series of changes and adaptations to make the Identity Card safer and more practical. Because of this, the new RG will even unify the citizen's main information, such as CPF, work card data, driver's license, etc. In addition, a digital version is now available.
For those who already have the physical document, the process is very simple, and will only require you to download the “RG Digital” application on your Android or iOS cell phone. After installing it on your system, open it and look for the “Add Digital RG” option, where the user will be directed to a QR Code located inside the physical RG.
Then, he must read this code and accept the application's Terms of Use and Privacy Policy. Afterwards, you will automatically be taken to the facial recognition and proof of life section, which you should pass with ease if everything is in order. Finally, create a 4-digit password to access your Digital ID and then you will be able to use it. Remember that this version has the same validity as physics.
If you do not have access to the digital version of your Identity Card and you have also lost the physical one, it is important to use a duplicate. In this case, this request can vary greatly, as each state establishes the rules for issuing the document, such as values, protocols and time required.
However, in most cases, just go to an issuing body in your federative unit, such as a Secretary of Public Security, and present your birth or marriage certificate. Then, after going through the process of data analysis, photo and digital printing, you will be informed of the deadline for withdrawing the new paper document.
