One of the main measures to contain the new coronavirus It's social isolation. Schools suspended classes and companies encouraged remote work during the period of pandemic.
Likewise, many governments have determined the closure of restaurants and malls to avoid crowding. As many are at home, the solution to shopping has become the delivery services.
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Rappi, a Colombian startup that operates in 60 Brazilian cities, announced an increase of approximately 30% in the number of orders in Latin America in the first two months of 2020 compared to the last two of 2019. According to the company, the most popular categories are pharmacy, restaurants and supermarkets.
As Rappi points out, people are feeling safer ordering through the app to avoid social contact. Since the beginning of February, orders have grown by around 28% in the pharmacy category alone.
The iFood app, from the Brazilian company Movile, stated that it is too early to measure the impact of the coronavirus on operations. In a note, iFood said that it adjusts its operations quickly according to market needs and that it is always in contact with the authorities, including to deal with the coronavirus crisis.
Likewise, Uber EATS, part of the US company Uber Technologies, also did not provide data on the progress of orders in Brazil. However, the company highlighted that it monitors the situation of the new coronavirus actively.
In addition, companies are also carrying out protective measures for couriers and consumers. iFood created a BRL 1 million fund for quarantined employees and is testing a contactless delivery method.
Uber EATS, meanwhile, will provide financial assistance for up to 14 days to drivers and couriers who are diagnosed with coronavirus or who enter into quarantine by decree of authorities of health.
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