Delivery via app is, in fact, one of the most used services in the country, especially in the capitals. As a result, many couriers choose to use motorcycles, while others get around by bicycle. This has generated some problems for the category.
iFood, for example, has a specific program for couriers who use bicycles, but few bikes are available for them.
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However, after launching the so-called ‘iFood Pedal’, in partnership with the Tembici network, from Banco Itaú, many couriers have reported problems at work. Know more!
The idea, with this program, is to share bikes for rent. However, in high-demand places like Rio de Janeiro, this has caused turmoil among couriers.
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In one of the moments of tension, recently disclosed, couriers argued when it was time to remove bikes from a Tembici dock. According to reports from those who were there, at the time there were not enough vehicles available, even with the payment of the rent, which caused an uproar and a fight between the professionals. The information is from the newspaper
rest of world, who interviewed the people involved.Even if the program iFood Pedal is a success, there is still a precarious supply of bicycles for the category — around 18,000 bikes for the 40,000 delivery people at the base.
Still according to the data collected by the Rest of World, the program is a success because it prevents workers have to spend more money on buying and maintaining their own bicycles or on theft cases.
When adhering to the program's rental, couriers also take shorter and faster routes, as the app takes into account the place where the bikes will be picked up and returned. The cost to use the bicycle for 2 shifts of up to 4 hours a day is BRL 32 per week.
According to couriers who use the program, it is necessary to increase the number of bikes available and ensure more maintenance for vehicles, which can lead to an improvement in services.